CR at Capita 

Our approach

Our role is to help organisations to function more efficiently and cost effectively. But we recognise our responsibility to identify and manage the social and environmental impacts of our operations and the services we deliver.

Our approach to sustainability is straightforward. It involves:

  • Identifying our key social and environmental impacts
  • Setting objectives to manage these impacts and improve our performance
  • Monitoring and measuring our progress
  • Reporting our performance to our stakeholders in a transparent way
  • Engaging with our stakeholders to get their feedback on our progress and review our priority impact areas

Our approach to sustainability is underpinned by our Statement of Business Principles, which sets out the standards of behaviour that we expect.

Capita employee

Managing our social and environmental

impacts reduces risk for us and our clients,

and improves relationships with stakeholders

 
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