Capita - providing an integrated range of professional support services

Our services

Capita provides a broad range of professional services, supporting an organisation's customer facing and back office processes. Many of these services below can support clients across our nine markets, with some specialist services developed to service clients in niche market segments.

Customer management

Capita is the UK’s leading provider of customer management outsourcing, strengthened further during 2011 with the acquisitions of Ventura and Vertex Private Sector.

We partner our clients to manage their customers through the full customer cycle, providing customer facing and back office processes to ensure efficient and successful interactions.

Read an overview of our customer management offering.

For more detailed information visit our business website:

Customer management

Life and pensions services

Our deep experience across both open and closed book business gives us a strong proposition to life and pensions companies. Our specialist skills and software are also attractive to occupational pension providers.

For further information visit our business unit website:

Capita Hartshead

Insurance services

Capita is a leading provider of business support services for insurance. We can design a fully managed operational solution, which support the complete lifecycle of claims management and policy administration. Our capability spans the complete insurance lifecycle supporting clients through flexible partnerships designed to meet a broad range of business needs.

For further information visit our business unit websites:

Financial, corporate and treasury services

We provide a wide range of specialist finance and treasury services from fund administration, to outsourced solutions for collective fund administration, asset services, offshore and corporate trustee services and personal trust services. We provide debt management, software solutions for finance and housing and financial and treasury advice.

For further information visit our business unit websites:

Company secretarial services

Local and central government services

Our enormous skill base means that we have the capacity and capability to transform your organisation's back office administration and support function. We work extensively across local and central government and the emergency services.

For more detailed information visit our business websites:

ICT and software services

IT is the enabler behind all our business processes and services, whether it is a new IT infrastructure, specialist software solutions or end to end IT and data systems.

For further information please visit our business unit websites:

Human resources

Capita can support your organisation’s increasing HR demands, from recruiting staff to running pension schemes, from designing and administering share plans to administering payrolls, from giving career advice to designing and running a training programme to providing occupational health services for your employees. We also provide business travel administration for private and public sector clients.

For further information please visit our business unit websites:

Property consultancy

Our property consultancy, Capita Symonds, is the 6th largest multi-disciplinary firm in the UK. They provide a broad range of professional and technical expertise in the building design, civil engineering, environment, management and transport markets.

For further information visit our business unit website:

Consultancy and change management

Capita provides strategic advice through our consulting practice, specialist, technical advice through our IT Services business and financial and treasury advice through Sector.

For further information visit our business unit websites:

Business support services

Capita provides a broad range of professional support services, as well as specialist, niche services.

For further information visit our business unit websites:

Applied Language Solutions

Procurement frameworks

For our clients in the public and utilities sectors, we are registered on a number of procurement catalogues to help you save both time and money when going out to tender.

If you need further information, please choose a procurement framework below or contact us.

E: bizdev@capita.co.uk

Choose a procurement framework

Buying Solutions

Buying Solutions (formerly known as Catalist) has awarded Capita a framework agreement to provide products services to the public sector.

For further information please visit the Capita pages on the Buying Solutions website or email us at buyingsolutions@capita.co.uk