We want our employees to be good at what they do. For us, training and development aren’t optional extras – they’re how we do our job. At Capita, you can be guaranteed of our support in developing your skills base at every step of your career journey.
When you enter into employment with Capita you will be actively encouraged to progress your career through training – a practice which is firmly embedded throughout all our businesses. Not only will this aim to encourage and support your personal and career development, it will also provide a greater sense of job satisfaction as your career advances with us.
Training
Our managers develop individually-tailored career paths for each of our employees. Through our skills programme we offer a range of core skills courses, focusing on developing skills and knowledge to help our employees meet the challenges of their job. The programme also gives our employees access to personal development courses, as well as the sponsorship and support needed in undertaking professional qualifications such as Prince2 Project Foundation & Practitioner and MSP Foundation & Practitioner.
Vocational learning
Our Vocational Learning programme helps our employees gain vocational qualifications. Since the programme was introduced in 2007, over 1,000 employees have taken part and achieved qualifications. In 2009 we signed up to the Skills Pledge which is a public commitment to improve employees’ skills and help them gain qualifications.
Managers Academy
We want to attract the right mix of people who will assist us in running and growing our business. Our company culture is one of strong leadership. Investing in skills and developing our people is critical to our future prosperity.
In 2009 we enhanced our approach to training and introduced the Capita Managers Academy, providing courses for managers to help them deliver our business strategy, respond to clients' needs and manage and support our people more effectively. Managers who complete a range of business and personal development courses have the opportunity to gain an externally accredited Institute of Leadership & Management Level 3 qualification in first line management.
Looking ahead
We aim to provide all our employees with a supportive work environment where they can develop their full potential. As the Group has expanded we have been able to offer broader opportunities to our employees, making us increasingly attractive to people looking for a challenging and varied career.
Please note training and development will vary based on the country in which you are employed.