Environment policy 

We recognise that our day to day activities impact on the environment in ways which are positive and negative. We wish to minimise these harmful effects wherever and whenever practicable, and will work to secure business benefit from environmental protection.

Capita is committed to the prevention of pollution and will work to minimise the impact of its operations through a continuous improvement program.

In particular, we will:

• Comply with all relevant existing environmental legislation and other requirements
• Reduce harmful emissions wherever practicable
• Seek to reduce consumption of materials in our operations and promote recycling and the use of recycled goods
• Manage energy and water usage wisely in all our operations
• Incorporate environmental considerations into the procurement of goods and services.

To achieve these we will:

• Allocate sufficient management resources to ensure effective implementation of the environmental policy
• Motivate and educate our employees to conduct their activities in an environmentally friendly manner
• Measure, monitor and report on key indicators of our environmental performance on an annual basis
• Review our policy on a regular basis to take account of new developments in environmental management and legislation, and also our stakeholder expectations
• Perform periodic audits of our activities to ensure compliance with company requirements, legislation and policy requirements.

Capita recognises that the effective implementation of the policy represents an opportunity to improve the performance of the Group by reducing environmental risks and impacts, and increasing the efficiency of our operations.

Gordon Hurst
Group Financial Director

The Capita Group Plc January 2010