We take our responsibilities seriously  

Our Group Safety, Health and Environment (SH&E) Director works with the health and safety team, site managers and facilities managers to identify potential risks to our people. They also conduct site audits twice a year to ensure that we are compliant with both legal and Capita policy requirements.

All our employees receive health and safety training as part of their induction. As a predominantly office based business, our main risks are slips, trips and falls. In 2012, we will be running a campaign to help increase awareness of these risks and how they can be avoided. Where there are job specific risks, such as for employees who are lone workers or working on a construction site, we provide additional training.

We monitor our health and safety performance across the business and ensure that we report any accidents or near misses. We take preventative action to ensure these incidents do not happen again in the future. In 2011, our RIDDOR accident rate was 1.16 per 1,000 employees (2010: 1.43) showing a 49% reduction in reportable accidents from the 2004 baseline.