Enhancing skills and cultivating talent 

We support all our employees in their career development and offer a number of different types of training:

• skills and personal development courses
• vocational learning programmes
• professional qualifications.

Our Capita Academy training programme delivers skills and personal development courses for our employees, and in 2011, we invested £13m, providing over 9,500 days of classroom training. In addition to this training we also provide online training, workplace training, coaching and group instruction.

Through our vocational learning programme we give employees who wish to gain, or expand their vocational qualifications the opportunity to get a number of apprenticeship qualifications including business administration and IT management. Over 3,000 Capita employees have achieved a qualification since the programme began in 2006, with 1,072 achieving a nationally recognised qualification in 2011.