Patients are used to communicating with their GPs on a regular basis and many practices have developed innovative ways of doing this. GP Commissioning Consortia brings some different challenges to this communication and, at Capita, we have a wide range of skills, services and experience to ensure that this is done effectively.
Examples of the range of services we offer include:
- the provision of information to the public and patients in a range of formats, including digital, SMS, email, white mail
- sophisticated and targeted social marketing techniques to ensure your message reaches the right people
- the management of statutory and non-statutory public consultation processes, ensuring that clinical time is used to best effect
- managing the relationships with Healthwatch bodies, Overview and Scrutiny Committees and Health and Social Care Partnership Boards
- campaigns around specific health messages, such as flu, to ensure local patients are directed to the most appropriate services
- corporate PR, media and communications services.