Commissioning to deliver excellent outcomes for patients, while also delivering the substantial savings required to be found across the NHS, is a major challenge. To be successful, you need to have in place the transactional and corporate functions required to deliver a sustainable organisation, and in order to be excellent you need to have commissioning support services in place that will allow you to deliver personalised, tailored healthcare to your patients.

Capita’s service goes beyond diagnostics, extending to practical implementation, supporting commissioners in maximising the impact of their budget. We enable PCTs and GPCCs to:

• Objectively assess strength of current contracts through a detailed diagnostic programme which compares your contracts with our extensive experience of best practice. 
• Run a robust monthly challenge process - our InvComm© AIV software assesses the activity files which support providers’ invoices against a customisable set of national and locally agreed data standards and contractual clauses. Our average return on investment is 9:1.
• Translate challenges into payment reductions - our team of skilled negotiators work with you to ensure that challenges are properly prosecuted and can guide you through the mediation process.
• Implement and maintain a contract management system - capable of supporting in-year performance management against plan and reconciling disparate data sets, giving you confidence in the underlying activity volumes and pricing.

Our services will enable you to:

• reduce commissioner expenditure
• identify opportunity in over payment and contract management
• create opportunity through the development of appropriate pricing
• maximise the capture of opportunities through the engagement of providers in negotiation and contract
• sustain benefit through skills transfer and strategy development.