At the heart of the Government’s plans to deliver better for less, lies the need to run smarter and leaner front line transactional and back office operations. The public and front line public sector workers expect such services to be delivered with speed, accuracy and courtesy – and effective counter measures to be in place to tackle prevailing levels of fraud and error. 

At Capita, we work with our customers to help realise cost and efficiency improvements through streamlining transactional and administrative processes, building shared service models, delivering managed services, and ensuring cost-effective, consistent and transparent procurement of goods and services.

Under respective publicly awarded licences to operate the Gas Safe and ConstructionLine concessions, we promote and operate national registers for gas installation and construction industry contractors. We also administer grants to support adult education.

Our key transactional services include:

• pensions administration
• revenues collection/benefits payments/claims management
• financial advisory and treasury services
• loan administration
• fund administration
• fiduciary services
• debt management
• accreditation and registration
• procurement.