In this section

Services to central government

Capita provides an unrivalled breadth and depth of service capability that can support the government agenda to deliver more for less.

Customer services

From channel-shift strategy and customer-centred service design, to operating highly efficient contact centres.Customer services

Managed services

Streamlining processes, building shared service models, delivering managed services, and ensuring cost-effective procurement.Transactional and back office processes

HR & payroll

Supporting all your organisation’s HR needs, end to end, from recruiting specialist staff and administering payrolls, to career advice and training. HR and payroll

ICT

As one of the top providers of ICT to the public sector, Capita can transform service delivery, increase quality and deliver savings, both upfront and for the longer term. ICT

Property services

We have unparalleled expertise in property and estates rationalisation, cutting edge design, management, planning, engineering and business skills. Property services

Document management

We can help you reduce costs, and fraud and error, as well as increasing organisational efficiency. Document management

Consultancy

Working with public sector organisations to modernise existing services and support future Government initiatives.Consultancy

Shared services

Capita is the leading public sector supplier delivering the infrastructures to support the expanding shared service market.Shared services

Business process outsourcing

Capita is the leading provider of BPO services in central government and provides complete service solutions on a number of major government contracts.
Business process outsourcing

In this section

Central government

Local government

Education

Life and pensions

Insurance

Financial services

Transport

Health

Private sector

Capita in Scotland

Capita in Ireland