The UK emergency services are under pressure to turn government policy into real results for citizens, delivering effective and efficient services in the face of reduced funding. As an experienced and trusted business process transformation partner, Capita is well placed to enable you to deliver against these challenges.
Capita’s secure solutions and services, in areas ranging from the control room, mobile data, resource management and criminal justice, already provide critical support to UK policing operations. Our scale, focus on customer service, continued investment in specialist technology and our ability to understand the emergency services sector make us a compelling choice as a solutions partner.
We handle ICT, HR, payroll, pensions, duty management and estate management for organisations across the emergency services sector.
- We supply ICT products and services to 52 of the 53 UK police forces
- We supply the only police-specific enterprise resource planning and duty management solution in the UK
- We supply the leading secure mobile data system in use in the police service, Home Office and other criminal justice organisations
- We manage more than 40% of the radio terminals used by the police and 100% of those used by the UK Ambulance Trusts
- We deliver integrated criminal justice solutions to more than 50% of UK police forces
- We supply control room solutions to 139 individual and networked public safety facilities across the UK and Ireland
- We support four national ICCS networks for the UK Ambulance Trusts, British Transport Police, the Highways Agency and the Maritime & Coastguard Agency
- We are a leading supplier of fully integrated, collaborative digital interview recording and asset management solutions.
Key facts:
In the UK more than 63 million citizens are served by agencies that rely on Capita products and services.
Capita is a market leader in services to the ambulance service, indeed every ambulance in the UK is fitted with a radio managed by Capita secure information solutions.
Capita is one of only three nationally approved suppliers of digital interview recording technology.
Our integrated communications control system (ICCS) has become the most widely used call taking and radio dispatching system within the UK emergency services today.
Our ERP and duty management solution is used by the majority of police forces.
Our mobile data system is recognised as the market standard for securely mobilising business critical applications.