Delivering a better deal for taxpayers and ensuring that resources are targeted sharply at front-line services are top of the Cabinet Office agenda. ICT plays a crucial role, not only in freeing up time and money, but in reforming public services and enabling joined up, efficient services, designed around the needs of the customer.
The Government’s ICT Strategy underpins the assertion that savings and efficiencies can be achieved through the use of ICT, while simultaneously enhancing service quality. It is largely focused on standardising government ICT, sharing resources and infrastructure, as well as the use of emerging technologies, such as cloud computing, and the creation of a centralised government application store.
This focus on efficiency savings and rationalisation of infrastructure means that government departments continue to look to the flexible operating models and economies of scale the private sector has to offer.
As one of the top providers of ICT to the public sector, Capita can transform service delivery, increase quality and deliver savings, both upfront and for the longer term.
Our record of successfully delivering complex and high profile transformational projects, supported by effective IT and innovative process re-engineering, makes us the perfect partner in modernising existing services and supporting future Government initiatives and delivery models.
Our flexibility and scale means that we can take on as much or as little of your ICT operations, whatever your requirement. We offer:
- Service management
- End user computing
- Communication services
- Systems integration
- Infrastructure
- End-to-end management of all aspects of cloud infrastructure, solutions and applications
- Professional services
- Assurance and testing
- Secure information solutions.
Government departments and agencies such as the Criminal Records Bureau (CRB) for the Home Office and Department of Work and Pensions choose to work with us because we deliver both the IT infrastructure and robust business processes, with the highest levels of data security. Other public sector customers include the Serious Fraud Office, Serious Organised Crime Agency, English Heritage, Parliamentary Health Service Ombudsman and the Rural Payments Agency.
The net result for our customers is affordable and sustainable solutions that address unique public sector challenges.
Our recent acquisition of SunGard Public Sector Ltd, a supplier of ICT, radio network services and communication systems to the emergency services and to central and local government, allows us to offer an even broader range of solutions to our customers.