Capita is the leading provider of IT services in local government. We help local authorities and the education market address modern demands of staff and citizens by transforming their organisation efficiency and cost control through maximising their IT investment.
We have a proven track record in the delivery of managed services designed to meet our customers’ immediate and strategic business requirements. Our clients benefit from:
- Reduced costs
- Better service
- Improved business processes
- Transformed ways of working.
Services to meet your needs
We are committed to customer satisfaction by delivering quality across a broad range of IT services, including:
- Long term strategic thinking
- IT outsourcing
- Architecture services
- Infrastructure updates
- User interface improvements
- Customer service solutions
- Applications services: ERP and CRM
- Design for education services
- Social care solutions.
Highly experienced in the local government market place, Capita understands that one size does not fit all. Therefore we offer tailored IT solutions to meet specific business and IT requirements, including alternative delivery and pricing models.
Our clients
We have a broad portfolio of local government partnerships, including full ICT outsourcing such as West Sussex County and Southampton City Council, complete ICT and BPO outsourcing such as Sheffield City Council, to Service Birmingham, our joint venture with Birmingham City Council. Whatever the requirement, we can operate either as an extension of an organisation’s existing IT team, or provide a complete IT solution.