Software services

Flexible, tailored services and software, bespoke to each organisation, can help our customers transform and innovate, improving efficiency and accuracy and becoming future-proof. 

Our software services business is the leading supplier of software solutions to the public sector and social housing marketplace. We undertake a strong partnership approach and work closely with all our customers to ensure we provide systems tailored to suit their exact requirements.

Our software solutions cover the disciplines of:

  • Customer services
  • Mobile technology
  • Payment collection
  • Online services/self service 
  • Libraries management
  • Income management
  • Integrated housing management 
  • Revenues and benefits processing.

We are specialists in delivering technology to underpin shared services and digital engagement initiatives.

We understand the regional nature of local government and authorities throughout the UK today. Capita has a strong presence in Scotland and we ensure that our Scottish customers are provided with software solutions that meet their individual needs. 

Devolution and increased powers to the Scottish Government have meant that increasingly Scottish-centric regulatory and statutory returns are required. Our software services business continues to work closely with our Scottish customers and the Scottish Government to ensure that all returns are kept up-to-date and meet the developing needs of the regulatory and statutory environment. We supply software and services to over 75% of Scottish local authorities.

Fast facts
In Scotland

We supply software and services to over 75% of Scottish local authorities.