Life and pensions 

We are the market leader in life and pensions administration in the UK.

We administer over 23 million life, savings and pensions policies.

HR Solutions

We have 11 HR Service Centres managing 26 million enquiries per year. 

We are the largest UK HR Services BPO provider.

Financial services

We administer shareholder communications to nearly 7 million shareholders on behalf of
more than 1,500 corporate clients.

Capita Registrars is the only provider that is part of a FTSE 100 company.

Local government software

Our council tax software is used by 4,500 local authority employees every day.

Our council tax software issues over twelve million bills and collects over £6.5bn in council tax each year.

Insurance outsourcing

We have over 1,000,000 personal lines Insurance policies under management.

Annually we support the processing of over £10bn of multi currency premium transactions.

Local government service

Through our shared services centres, we have more than 2,000 dedicated staff providing Revenues, Benefits, Financial Services, IT, Customer Services, Administrative Services, Electoral Services and Procurement.

Learning & Development

In 2010 Capita L&D ran over 2,300 of delegate days on open courses and over 3,200 days of in-house training.

Education software and support

Capita is the UK’s leading supplier of Management Information Systems to the Education and Children's Services Sector. 

Health solutions

Capita Health Solutions is the UK’s leading occupational health provider.

IT services

We manage over 1.5 million service interactions per annum.

We provide IT support to over 5,000 schools over 20% of all schools in the UK

Revenues and benefits

We collect in excess of £2.3 billion of business rates on behalf of 18 local authorities.

We administer council tax on behalf of 17 local authorities worth in excess of £1.2 billion.

Property and infrastructure consultancy

We are the 3rd largest multidisciplinary consultancy in the UK.

We are the 4th largest architecture practice in the UK.

Capita Resourcing & Development (including Capita education Resourcing)

Employ in the region of 980 staff.

Placed 62 Chief Execs and MDs in the past 12 months.