Our nearshore outsourcing business process solutions are focused to meet our customers' service delivery expectations.  To this end we have now completed our 550-seat shared service centre for delivery of our new multi-lingual service centre in Poland.  Services will range from the complete outsourcing of entire business units to managing complex processes or more simple transactions.

Our already proven blended delivery model, used in our India operations is being utilised in our new operation in Poland, which combines services managed in both the UK and Poland, providing exceptional flexibility and accessibility and is particularly differentiated through our ability to identify and implement end to end process improvements.

The flexibility of our solutions makes us equally attractive to:

• Large, more experienced organisations that have identified specific business areas as suitable for nearshore outsourcing, or have been offshoring or nearshoring within their own business and require a “step change” in the service being delivered
• Companies who have pre-requisites or constraints which require them to retain information or transactions within the EU
• Companies who seek multi-lingual services, whereas we offer up to 6 European languages spoken
• Small and medium sized organisations
• Companies just embarking on the nearshore journey.