We have an extensive infrastructure of business centres onshore in the UK, nearshore in Ireland, the Channel Islands and plans for a new multi-lingual centre in Poland, and offshore in India.

This gives our customers exceptional flexibility. It allows us to deliver services in the most appropriate and cost effective way by accessing centres of expertise, economies of scale and a choice of operating cost models.

By combining onshore, nearshore and offshore resources we can deliver maximum service flexibility, quality and cost effectiveness. We can do this seamlessly because our comprehensive security and quality assurance systems ensure consistent service quality across the entire infrastructure. 

Business centre network - 64 centres of service excellence