Exceeding your service expectations


Our offshore outsourcing objective is to guarantee a flawless service delivery to our customers whilst transforming the way they serve their own customers

Our offshore outsourcing business process solutions are focused to meet our customers' service delivery expectations. They range from the offshore outsourcing of entire business units to managing complex processes or more simple transactions.

Our blended delivery model, which combines services managed in both the UK and India, provides exceptional flexibility and accessibility and is particularly differentiated through our ability to identify and implement end to end process improvements.

The flexibility of our solutions makes us equally attractive to:

  • Large, more experienced organisations that have identified specific business areas as suitable for offshore outsourcing, or have been offshoring within their own business and require a “step change” in the service being delivered
  • Small and medium sized organisations
  • Companies just embarking on the offshore journey.

Our offices have been designed to support a modern and progressive culture that reflects the professional aspirations of our workforce, and compares favourably with many UK facilities.

Capita India is Capita

Our offshore business provides you with access to a large, highly skilled and professional talent pool operating with the same infrastructure, business processes, HR and people practices and risk and compliance as in the UK.

View video of our offshoring capabilities

Capita India employeer